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(1 - 3 Years) "ANSYS" Hiring: Technical Support Engineer On Nov 2021 @ Pune

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Company:         ANSYS


Eligibility:       Masters/Bachelors Degree

Experience:    1 - 3 yrs

Location:         Pune

Job Role:       Technical Support Engineer


Company Profile:

Founded in 1970, ANSYS employs nearly 3,000 professionals, many of whom are expert M.S. and Ph.D.-level engineers in finite element analysis, computational fluid dynamics, electronics, semiconductors, embedded software and design optimization. Our exceptional staff is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.

Job Description:
1. Apply engineering expertise and knowledge of simulation techniques of Ansys Mechanical products to provide highest level technical support to Customers and Channel Partners

2. Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of large scope, complex problems, to improve customers’ productivity and satisfaction with ANSYS products

3. Developing simulation best practices, solutions, FAQs for knowledge base

4. Develop and strengthen long-term relationships with customers.

5. Develop technical expertise in one or more simulation areas

6. Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes.

7. Participate in application field testing of new releases to ensure that new features and workflows will address customer requirements

8. Instruct training classes on the usage of ANSYS simulation products

9. Execute field marketing activities including technical presentations for marketing events, assist Sales and Presales efforts to grow ANSYS business based on the expertise and skill set requirements.

Candidate Profile:
Ph.D, Masters or Bachelors Degree in an engineering discipline (Mechanical/Applied Mechanics/Aerospace/Automotive)

Experience: A minimum of 1-3 years of experience in use of relevant ANSYS software or other commercial software (can be obtained or partially obtained in a university setting)

Required Skills:
1. Sound Knowledge of Structural mechanics & Finite Element Analysis

2. Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems

3. Engaging personality, engineering curiosity and willingness for continuous learning

4. Ability to work independently, as well as with others in a diverse team environment

5. Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English

6. Strong organizational and time management skills, possesses a sense of urgency

7. Projects a professional image and demonstrates business acumen, driven to succeed

8. Experience in using commercial or in-house FEA software for real world, industry level applications

9. Experience of being part of engineering product development cycle an added advantage



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