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(Freshers)"Aon Hewitt" Hiring: Team Member-Proc @ Navi Mumbai

Company        Aon Hewitt

Website          www.aon.com

Eligibility        Graduation

Experience     0-3 Years

Location         Navi Mumbai

Aon Hewitt

Job Role: Team Member-Proc

Job Summary :

The Team Member is responsible for ensuring timely and accurate service delivery.

The TM works with the Operations Manager (OM) to identify issues, opportunities for improvement and recommends / implements solutions.

This role may be leveraged across multiple teams.

Key Role and Responsibilities:

Ensures timely and accurate service delivery at defined productivity levels

Ensures First Time Resolution to customers

Maintain documentation of SOPs/Operating Instructions

Identify, share, and support operational improvements.

Acquire and transfer knowledge from onshore / client (as and when required)

Comply to all Data Security and Code of Conduct standards

Ensure Time Sheets are filled regularly

Adherences to team schedules and leave plans

1) Min. Educational Qualification Graduation.

2) Above Avg. communication Skills.

3) Should be open to working in 24X7 Work environment No Day Shifts.

4) Experience 0 to 3 Years in any industry.

5) Openings only as a TM.

6) Basic computer Knowledge (MS-OFFICE).

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