Image Map

Untitled Document

(Freshers) "BioQuest" Hiring: Tech Support On Oct 2018 @ Bangalore



JOBS FOR FRESHERS
2015 FRESHER JOBS
2016 FRESHER JOBS
2017 FRESHER JOBS
2018 FRESHER JOBS
 
JOBS BY LOCATION
Bangalore Jobs
Chennai Jobs
Pune Jobs
Mumbai Jobs
Delhi Jobs
Kolkata Jobs
Noida Jobs
Gurgaon Jobs
OtherCity Jobs
 
JOBS BY CATEGORY
Walk-Ins
Freshers Jobs
IT Jobs
Bank Jobs
Govt.Jobs
BPO Jobs

Company:         BioQuest

Website:           www.bioquestglobal.com

Eligibility:         Any Graduate

Experience:      Freshers

Location:           Bangalore

Job Role:         Tech Support

JOB SUMMARY:

Company Profile:

Our expertise at BioQuest empowers life-sciences companies maximize their business potential. We provide actionable insights and services that impact productivity and revenue growth for our clients. Our team engages with the Medical, Marketing and Training functions of our clients to provide an umbrella of innovative software powered solutions that enriches their efforts and enables them to meet their objectives.

Job Description:
1. Deliver service and support to end-users using and operating phone , via remote connection or over the Internet

2. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services

3. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms

4. Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more

5. Research required information using available resources

6. Follow standard processes and procedures

7. Identify and escalate priority issues per Client specifications

8. Redirect problems to appropriate resource

9. Accurately process and record call transactions using a computer and designated tracking software

Candidate Profile:
Skills:
1. Proper phone etiquette

2. Ability to speak and write clearly and accurately

3. Demonstrated proficiency in typing and grammar

4. Knowledge of relevant software computer applications and equipment

5. Knowledge of customer service principles and practices

6. Effective listening skills

7. Willingness to co-operate with others and work to the greater good

8. Multi-tasking capabilities

9. Weekend working availability on a Saturday or Sunday if required

 













Please Note: Durgajobs.com is not in any way responsible for any consequences of you applying for a job through the vacancies listed on this site. Please do thorough research before applying. We take utmost care in publishing jobs on this site.While every care has been taken to avoid mistakes and errors on the web pages, durgajobs.com shall not be liable to any person in any manner whatsoever by reason of any error or omission which might have crept in unintentionally.