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(1 - 3 Years) "Capital Placement" Hiring: Support Executive On Dec 2016 @ Gurgaon



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Company         Capital Placement Services

Website           www.capitalplacement.in

Eligibility          Other Bachelor Degree

Experience       1 - 3 yrs

Location          Gurgaon

Job Role         Technical Sales/Support Executive (Customer Support-inbound)

JOB SUMMARY:

Company Profile:

Capital Placement Services is a Gurgaon based Placement Consultancy that specializes in providing Placement Services, Manpower Recruitment, HR Consultancy, Placement Consultancy and Staffing Solutions.

Job Description:
1. Ensure Accurate Call Comments are Entered and Appropriate Information is Provided in Escalated Calls.

2. Ensure Call Standards are Maintained with Respect to Greeting, Problem Identification, Proposed Solution and Conclusion.

3. Collaborate with Team Members On Knowledge Transfer, Support Policies, Procedures and Standards

4. Will Provide Technical Support for Windows Product in a Highly Customer Orientated Manner Via Phone, Fax and E-mail and Will Be Involved in Upselling of Technical Services as Well.

Candidate Profile:
Experience:
1 - 3 Years

Key Skills:
1. Technical Support Executive

2. Call Center Executive

3. BPO Executive

4. Customer Care Executive

Desired Skills:
1. Must have 0 – 2.5 Year Experience in Handling Technical Support.

2. Fresher with It Background Can also Apply for Trainee Position.

3. Must have Good Technical Knowledge.

4. Excellent Command Over English.

5. Willing to Work in Night Shifts (9pm - 6am).

6. Both Side Cab Facility.













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