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(2 - 5 Years) "Cisco" Hiring: Customer Support Engineer On Jan 2016 @ Bangalore

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Company         Cisco

Website            www.cisco.com

Eligibility         BS/MCA

Experience      2 - 5 yrs

Location           Bangalore

Job Role            Customer Support Engineer

JOB SUMMARY:

Company Profile:

Cisco (NASDAQ: CSCO) is the worldwide leader in IT that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect the previously unconnected. At Cisco customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success.

Job Description:
Technical Skills:
1. Working knowledge of Networking industry, products and protocols.

2. Minimum 2-5 years experience designing, deploying, configuring, supporting, trouble shooting, debugging and administering different routing protocols.

3. Should have some level of system knowledge and knows how to troubleshoot routing issues, IGP (RIP, EIGRP, OSPF, ISIS ) and Multicast( L2/L3 MPLS VPN) issues.

Candidate Profile:
Minimum Qualifications
1. Provide phone/email/fax consultation to independently debug complex product problems.

2. Provide systems/product training.

3. Acts as a focal point for large account network problem resolution.

4. Acts as a technical expert.

5. Provides support on a world-wide basis.













 

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