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(Freshers) "Citrix" Hiring: Technical Support Engineer On Sept 2018 @ Bangalore



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Company:        Citrix

Website:           www.citrix.com

Eligibility:       Any Graduate

Experience:       Freshers

Location:           Bangalore

Job Role:         Technical Support Engineer

JOB SUMMARY:

Company Profile:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package.

Job Description:
1. The position involves resolving customer reported issues through collaboration with members from the Escalation and Engineering teams.

2. Ownership includes maintaining communications with the customer and Engineering as the main point of contact through the case resolution process.

Candidate Profile:
Required Skills:

1. Load Balancers (e.g. Citrix NetScaler, Foundry ServerIron, Alteon, F5 BigIp, Cisco CSS).

2. Web Application Firewalls (e.g. Citrix NetScaler, Imperva, Akamai)

3. SSL VPN solutions (e.g. Citrix NetScaler Gateway, Juniper SA Series, Cisco SSL VPN)

4. WAN Optimizers (e.g. Citrix CloudBridge, Riverbed Steelhead, Cisco WAAS)

5. Network monitoring and management (e.g. nagios, mrtg/rrd, SNMP).

6. Sniffers and Protocol Analyzers (e.g.Wireshark, tcpdump, ethereal).

7. Knowledge of Security technologies (e.g. SSL/TLS, VPNs, Firewall, IDS/IPS).

8. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies

9. A solid understanding of WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS and other related internet protocols.

 













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