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(2+ Years) "DELL" Hiring: Linux NOC Administrator On Jan 2018 @ Hyderabad



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Company:         DELL

Website:           www.dell.com

Eligibility:        Bachelor’s Degree

Experience:      2+ yrs

Location:          Hyderabad

Job Role:          Linux NOC Administrator

JOB SUMMARY:

Company Profile:

Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world.

Job Description:
1. Perform accurate and precise real-time investigation and triage of Infrastructure alerts.

2. Analyze and assess security incidents related to DSWRX and escalate to internal teams for additional assistance

3. Manage all customer situations in a professional manner with emphasis on customer satisfaction

4. Handle internal clients' requests and questions received via phone, e-mail, or an internal ticketing system in a timely and detail-oriented fashion in order to resolve a multitude of information security related situations

5. Interact with and troubleshoot Linux and Windows devices as well as other ancillary systems via proprietary and non-proprietary consoles, both local and remote.

6. Troubleshooting level 1 and level 2 of the Applications product in Linux environment

7. Working on Monitoring Tools like Solar winds, Nagios

8. Handle Escalations from Event Monitoring team on Infrastructure

9. Initiate and lead Critical bridge with other support channels who are not physically located in the GSD to achieve prompt incident and problem resolution

Candidate Profile:
Education:

1. Any Bachelor’s Degree OR Equivalent and Above

2. RHCE Certification would be a plus

Experience: 2+ years of Linux experience (RHEL, CentOS in particular)

Required Skills:
1. TCP / IP protocol Stack

2. Foundation Cisco Skill Set: IP networking, basic routing, and firewalls

3. Windows server administration knowledge and experience

4. Experience with MySQL, Oracle or DB2

5. Experience with working in a 24/7 environment or Datacenter environment

6. Perl and shell scripting Skills

7. Firewall configuration knowledge and experience (multi-platform)

 













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