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(1 - 2 Years) "Epicenter" Hiring: Desktop Engineer On Sept 2018 @ Mumbai



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Company:        Epicenter

Website:         www.epicentertechnology.com

Eligibility:       Any Graduate

Experience:     1 - 2 yrs

Location:         Mumbai

Job Role:       Desktop Engineer

JOB SUMMARY:

Company profile :

Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. It is a part of the USD 2.4 Billion Kalyani Group, a leading industrial house in India and among the largest and technologically most advanced manufacturers of Forged & Machined components in the world.

Job Description :
1. Install, upgrade, support and troubleshoot XP, Windows 7/8 and Microsoft Office 2007/2008/2010 and any other authorized desktop applications

2. Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

3. Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

4. Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

5. Analyze, diagnose and resolve complex desktop end user problems and suggest corrective solutions.

Candidate Profile:
Education:
1. Graduate

2. Preferable Degree, Diploma

Experience: 1 - 2 Years

Technical Skills:
1. Installation & Troubleshooting of Microsoft & other developed applications

2. Installation, Troubleshooting & Maintenance of Desktops, Laptops & other peripherals

3. Installation, Troubleshooting & Hands on experience in Microsoft Operating systems - Win XP, Win Vista & Win 7/8

4. Ability to troubleshoot problems related to Microsoft Office products

5. Ensure Ticket closure within SLA

6. Maintenance of Asset & Software Inventory

7. Readiness to work in rotating shift

 













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