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(2 - 5 Years) "Etech" Hiring: Technical Content Writer On Sept 2019 @ Gandhinagar



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Company:         Etech Global Services

Website:           www.etechgs.com

Eligibility:       Any Graduate

Experience:     2 - 5 yrs

Location:        Gandhinagar, Gujarat

Job Role:       Technical Content Writer

JOB SUMMARY:

Company Profile:

Etech Global Services is a leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat. For over 17 years, we have been helping companies cost effectively acquire new customers and maximize profits by servicing and growing existing customers.

Job Description:
1. Work closely with key stakeholders to identify and analyze core business processes, technical processes, and workflows.

2. Documentation, implementation, standardization and communication and reengineering of processes and work flow.

3. Development of clear and detailed process maps and business requirements.

4. Create and implement initiatives, business process development, and operative process management.

5. Liaise with management and executives to coordinate process improvement project activities.

6. Create process plans that contain project goals, milestones, and resources.

7. Active participation in business transitions, tools transformation, business migrations and implementations.

8. Communicate business changes and updates.

9. Act as executives and process implementers trusted advisor by identifying issues and risks and providing support in process planning & implementation.

Candidate Profile:
Qualification:
Any Graduate with 2 to 5 Years of relevant experience

Technical Skills:

1. High level of competence with MS Office and other documentation and planning tool

2. Basic project management skills

3. Excellent spelling and grammar skills and knowledge of Information technologies and terminology

4. Experience developing instructional and procedural documentation and presentations

5. Self-Disciplined /Independent worker (ability to provide results without management monitoring)

6. Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflow.

7. Strong skills in Process Mapping and Business Process Reengineering

8. Experience facilitating workshops and focus groups

9. Change management skills

 













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