( 0 - 2 Years) "IBM" Hiring: Technical Support Associate On Jan 2015 @ Gurgaon, Noida
Experience 0 - 2 yrs
Location Gurgaon, Noida
Job Role Technical Support Associate
Company profile :
IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.
1. Providing Voice Support to IBM Internal End Users and External .
2.Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
3. Remote Infrastructure support delivery.
4. Resolve routine customer problem.