Experience 1 - 3 yrs
Job Role Support Analyst
Company profile :
ION Trading is the market leader in providing high performance solutions for trading on electronic markets. With offices in multiple locations including London, New York, Tokyo,Frankfurt, Paris, Madrid, Pisa, Delhi, Toronto and Dublin, we are a rapidly expanding, dynamic and committed company.
1. Responsibilities of the role include.
2. Managing and resolving technical problems and incidents for ION's customers.
3. Providing analysis into technical and functional issues and escalating/communicating appropriately with other internal teams.
4. Potential to provide technical assistance during new installations on-site.
5. Building and maintaining strong client relationships.
6. Ability to work effectively within a team with minimal supervision.
7. Willingness to travel if required .