Untitled Document
"KingFisher Airlines"
Hiring: Guest Support Agent @ Bangalore
Company
KingFisher Airlines
Website
www.flykingfisher.com
Eligibility
Any Graduate
Experience
Freshers/Exp
Location
Bangalore
KingFisher Airlines
Job Role: Guest Support Agent
Job Summary :
Education & Background:
• Undergraduate / Graduate in any stream
• Minimum 1 year of prior BPO/ Call Centre experience
• Freshers who have completed graduation may also apply
• Excellent written and oral communication
• Must possess a neutral accent with no regional language influence
• Good computer skills (MS Excel, Word, PowerPoint)
• Should be willing to work in shifts
Job Responsibilities:
• Call Handling (Inbound & outbound)
• Understand customer queries/ requests and act accordingly
• Keep abreast with product knowledge, policies and procedures
• To perform reservation functions: ticketing, re-booking, cancellations
and refunds
• Adherence to Company standards
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