Image Map

Untitled Document

(1 - 2 Years) "Mphasis" Hiring: Customer Support Officer On Nov 2016 @ Pune



JOBS FOR FRESHERS
2013 FRESHER JOBS
2014 FRESHER JOBS
2015 FRESHER JOBS
2016 FRESHER JOBS
 
JOBS BY LOCATION
Bangalore Jobs
Chennai Jobs
Pune Jobs
Mumbai Jobs
Delhi Jobs
Kolkata Jobs
Noida Jobs
Gurgaon Jobs
OtherCity Jobs
 
JOBS BY CATEGORY
Walk-Ins
Freshers Jobs
IT Jobs
Bank Jobs
Govt.Jobs
BPO Jobs

Company       MphasiS

Website          www.mphasis.com

Eligibility       Any Graduate

Experience     1 - 2 yrs

Location        Pune

Job Role        Voice - Trainee Customer Support Officer

JOB SUMMARY:

Company profile :

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.

Job Description:
1. Answering calls and interpreting information to set up a claims script for Auto Insurance process for Auto Insurance process

2. Establishing a communication framework, method and frequency to ensure that customers expectations are managed

3. Ensuring a high level of quality as defined in the Critical Success Criteria

4. Performing accurate investigation of the claims process by engaging both internal and external parties.

5. Processing and handling claims.

6. Sending emails to the vendors.

Candidate Profile:
Skills:

1. Must possess good product knowledge to identify opportunities to increase product density.

2. Should have excellent communication skills (both written and verba)

3. Shift timings: UK shifts













Please Note: Durgajobs.com is not in any way responsible for any consequences of you applying for a job through the vacancies listed on this site. Please do thorough research before applying. We take utmost care in publishing jobs on this site.While every care has been taken to avoid mistakes and errors on the web pages, durgajobs.com shall not be liable to any person in any manner whatsoever by reason of any error or omission which might have crept in unintentionally.