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(1 - 2 Years) "Muvi" Hiring: Technical Support Engineer On July 2018 @ Bhubaneswar



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Company:        Muvi

Website:           www.muvi.com

Eligibility:         Any Graduate

Experience:      1 - 2 yrs

Location:          Bhubaneswar, Odisha

Job Role:         Technical Support Engineer

JOB SUMMARY:

Company Profile:

Muvi enables video content owners to easily monetize your video content beyond the borders of traditional advertising. We do this by offering a self-service white label platform, using which video content owners can launch their own Multi-Screen Video Streaming (Live & On-Demand) platform in matter of just a few minutes and at ZERO upfront investment!

Job Description:
1. Provide customer support via email, chat and our web-based ticketing system.

2. Work with technical team to get answers to the technical questions

3. Help our customers solve any technical issues that are preventing them from setting up / using our services. You’ll be helping to solve different types of technical issues that are preventing customers from using our more advanced services (API’s, Unique links and Widgets).

4. Build and maintain “best practices” and self-service guides enabling customers to solve their own issues.

Candidate Profile:
Experience:
1 - 2 years of experience in technical support.

Technical Skills: Good understanding of web technologies (HTML / CSS / Networking).

 













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