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(2+ Years) "OpenText" Hiring: Application Engineer On June 2019 @ Hyderabad



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Company:         OpenText

Website:          www.opentext.com

Eligibility:        Bachelors Degree

Experience:      2+ yrs

Location:          Hyderabad

Job Role:        Application Engineer

JOB SUMMARY:

Company Profile:

OpenText is the leader in Enterprise Information Management (EIM). Our EIM products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed.

Job Description:
1. Contribute to the evaluation/execution of ServiceNow upgrades

2. Translate and validate business requirements and transfer into functional/technical requirement documents working within the framework of the tools available

3. Interact with Business representatives to ensure their requirements are being met

4. Develop solutions to meet the business requirements while meeting time and cost constraints

5. Contribute to acquisition customer support system integrations – typically moving existing customer support related data into ServiceNow

6. Participate in the full software development lifecycle (requirements, design, code, unit test, implementation)

7. Adhere to IT Change Management and best practices

8. Investigate and fix advanced (3rd level) application issues

Candidate Profile:
Qualification: A Bachelor’s Degree, college diploma or equivalent experience in software development.

Experience: 2+ years of development/configuration experience on the ServiceNow platform including

  • Customer Service Management (including AngularJS)
  • ITSM

Skill Set Required:
1. Development experience working with MySQL, Microsoft SQL and/or Oracle PL-SQL

2. Experience working with API’s and/or Web Services (RESTful and SOAP)

3. Development experience in other languages would be beneficial

4. An aptitude to learn new technology quickly

5. Effective documentation skills

6. Excellent written and oral communication skills

7. The ability to work independently and as part of a team

8. The ability to handle multiple streams of work effectively

 













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