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(Freshers) "OpenText" Hiring: Technical Support Engineer On Aug 2019 @ Hyderabad



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Company:         OpenText

Website:          www.opentext.com

Eligibility:        Any Graduate

Experience:      Freshers

Location:          Hyderabad

Job Role:        Technical Support Engineer

JOB SUMMARY:

Company Profile:

OpenText is the leader in Enterprise Information Management (EIM). Our EIM products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed.

Job Description:
1. Strong foundation working with Windows, SQL databases, postgress, web application servers (IIS, Apache, Tomcat, TomEE, JBoss)

2. Experience debugging Javascript and using networking tracing tools such as Wireshark, Charles Proxy and Fiddler

3. Strong desire to provide exceptional customer support efficiently with a high focus on first-call resolution

4. Ability to communicate effectively with both technical and non-technical audiences

5. Proven experience working in a fluid environment that is ever growing and changing

6. Strong ability to multi-task and prioritize work effectively

7. Positive attitude, patience, understanding, dedication and commitment

8. Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge.

9. Ability to participate in the after-hours on-call rotation

 













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