Image Map

Untitled Document

(0 - 2 Years) "QuickLaunch" Hiring: Technical Support Engineer On Sept 2020 @ Gurgaon



JOBS FOR FRESHERS
2017 FRESHER JOBS
2018 FRESHER JOBS
2019 FRESHER JOBS
2020 FRESHER JOBS
 
JOBS BY LOCATION
Bangalore Jobs
Chennai Jobs
Pune Jobs
Mumbai Jobs
Delhi Jobs
Kolkata Jobs
Noida Jobs
Gurgaon Jobs
OtherCity Jobs
 
JOBS BY CATEGORY
Walk-Ins
Freshers Jobs
IT Jobs
Bank Jobs
Govt.Jobs
BPO Jobs

Company:       QuickLaunch

Website:          www.quicklaunchsso.com

Eligibility:        Any Graduate

Experience:     0 - 2 yrs

Location:          Gurgaon

Job Role:        Technical Support Engineer

JOB SUMMARY:

Company Profile:

QuickLaunch is the only AI and blockchain based identity-as-a-service platform (IDaaS) that transforms how cloud-savvy institutions and companies manage human and device authentication, authorization and access control. QuickLaunch leverages AI to autodetect threats and step up authentication and leverages blockchain ledger to protect identities and maintain historical access control changes for automatic compliance management.

Job Description:
1. Coordinate between Intra Teams, Clients and support team to provide first class technical support to clientele in higher education

2. Ensure tickets are getting dispatched and addressed within SLA’s

3. Set-up, manage and coordinate client calls for the team

4. Ensure coordinating with inter, intra teams and clients to setup activities and calls as required

5. Share required data for management reporting with defined frequency; daily, weekly and monthly

6. Assign problems/tasks to tech support specialists

7. Regularly review and analyze the service boards and follow-up with inter team and client

8. Analyze situations and determine resources needed to solve them

9. Make decisions quickly, often with limited information

Candidate Profile:
Qualification: Any Graduate

Experience: Overall 0 - 2 years of relevant experience.

Required Skills:
1. Knowledge and experience in MIS reporting, MS Office, CW Tool.

2. Self-starter, driven, productive and works well under pressure.

3. Good communication skills and the ability to work well with people at all levels are essential; must be customer focused.

 













Please Note: Durgajobs.com is not in any way responsible for any consequences of you applying for a job through the vacancies listed on this site. Please do thorough research before applying. We take utmost care in publishing jobs on this site.While every care has been taken to avoid mistakes and errors on the web pages, durgajobs.com shall not be liable to any person in any manner whatsoever by reason of any error or omission which might have crept in unintentionally.