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(0 - 5 Years) "Sutherland Global Services" Hiring: Associate/Senior Associate On Feb 2015 @ Mumbai

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Company     Sutherland Global Services

Website        www.sutherlandglobal.com

Eligibility       Any Graduate

Experience    0 - 5 yrs

Location         Mumbai

Job Role        Associate/Senior Associate

JOB SUMMARY:

Company Profile:

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle. Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Job Responsibilities:

1. Handling inbound calls from customers across country.
2. Resolving customer queries with regards to trouble shooting .
3. Providing customer satisfaction.
4. 100% accuracy in data maintainance.













 

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