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(1 Year) "Vodafone" Hiring: Jr.Executive On Dec 2016 @ Ahmedabad  



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Company        Vodafone

Website           www.vodafone.in

Eligibility         Any Graduate

Experience       1 year

Location          Ahmedabad

Job Role          Jr.Executive - Customer Service

JOB SUMMARY:

Company Profile:

At Vodafone India, our customers are at the heart of everything we do. That’s why over 180 million Indians have chosen to stay connected with us. Our knowledge of global best practices along with our deep exposure to local markets has made us leaders in the telecommunications industry.

Job Description:
1. Use knowledge of CRM & other reporting tools to publish Daily / Weekly / Monthly MIS reports on time with accurate data. (Internal and External). Also to highlight any change in key parameters.

2. Publish CRM & C-Sat Reporting & Audit – Daily / Weekly / Monthly

3. Provide adhoc reports as and when required to relevant stakeholders.

4. Keep the report data bank ready for any adhoc request.

5. Coordinate with Operations and other support groups for feedback and improvements

Candidate Profile:
Primary Skills:
Use knowledge of CRM & other reporting tools to publish Daily / Weekly / Monthly MIS reports on time with accurate data. (Internal and External).

Secondary Skills: Coordinate with Operations and other support groups for feedback and improvements

Desired Skills:
1. Graduate with 1 years of relevant work experience

2. MS-Office Knowledge

3. Through knowledge of CRM

4. Ability to communicate at multiple levels with both customers and colleagues













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