Company: Voxvalley
Website: www.voxvalley.com
Eligibility: Any Graduate
Experience:
Freshers
Location: Hyderabad
Job Role: Customer Support Engineer
JOB SUMMARY:
Company Profile:
Voxvalley is a leading VoIP solution provider delivering innovative and business transforming VoIP solutions for carriers and telecoms worldwide. The company is known globally for its excellence in technology-leveraged solutions and client-focused services.
Job
Description:
1. Customer Support Tickets and Chats Meetings SLA.
2. Reporting on the issues/complained areas via ticketing systems (Jira, Kayako )
3. Monitoring servers and taking care on securities.
4. Voxvalley Products installations As per SLA
5. Daily backups and weekly backups validations and Reports.
6. Voxvalley Products Demos
7. System Log Analysis.
Candidate Profile:
Qualification: Any Graduate
Experience: Freshers
Required Skills:
1. MCSE
2. CCNA
3. LAN
4. Networking Basics
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