Job Role Tele Callers/ HR Executives (Female)
Company profile :
Starting from scratch 16years ago, a young team of developers realized the needs for custom software development to fill the market gap. Now their creation provides reliable services and easier life for hundreds of companies all over the world. Yaswanth Software Solutions Limited is a software developer enterprise.
We now have more of our corporate clients presenting our products in all continents. The company is divided into tree departments: Develop, Support and Marketing.
Walk-In : Walk-In Tele Callers/HR Executives (Female) (23 June 2016 to 25 June 2016) @ Hyderabad
1. Act as a primary point of contact and is accountable for day to day service delivery.
2. Ensure and maintain a clear understanding of the clients need, and provides day to day client advice and support
3. Leads service delivery to customer(s) in order to deliver contracted service commitments and continual service improvements.
4. Has to attend In-bound and Out-bound calls, assist customer and drivers during order process
5. Delivery Management, providing reliable service, meeting SLAs and achieving transformation targets
Desired Skills / Experience:
1. Good communication skills and Basic computer knowledge, web surfing skills are a must.
2. Very Good process knowledge
3. Good knowledge of client services management and service level management Experience in account management and areas such as SLA management, design and maintenance of account plan Assertive and excellent communication skills & Problem solving skills English ,Hindi, Teleugu languages must
Qualification : Any Graduation
Contact Name : Sirisha
Contact Details : 040-43000179