[24]7.ai is conducting a walk-in recruitment drive for the position of Chat Support Executive in Bangalore from July 26, 2024, to August 4, 2024, between 10:00 AM and 5:30 PM. The company is seeking candidates with a Bachelor’s degree in Computer Science, Engineering, or a related field. The role is open to both freshers and professionals with up to three years of experience. This is an excellent opportunity for individuals looking to work in a dynamic environment and enhance their skills in customer support and communication.
Company Name: [24]7.ai
Job Role: Chat Support Executive
Education Required: Bachelor’s degree in Computer Science, Engineering, or related field.
Experience Required: 0 – 3 years
Job Location: Bangalore
Walkin Date: 26 July 2024- 4th August 2024, 10.00 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Rendering services to customers and ensuring satisfaction.
- Should take care of AHT, Quality, CSAT, and CS-related metrics.
- Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer. service to the clients Identify opportunities to offer value-added services.
- Resolve complex problems based on best practice/precedence, escalated when needed Demonstrated analytical skills and mathematical knowledge First-time resolution.
- should be provided for all customer queries Displaying complete onus to customers’ queries/problems.
- Delivering service with requisite courtesy and accuracy Individual Contribution.
Required Skills and Qualifications:
- Excellent Verbal and written communication skills,
- Basic Computer and technical skills.
Walkin Date and Venue:
Walkin Date: 26 July 2024- 4th August 2024, 10.00 AM – 5.30 PM
Walkin Venue: [24]7.ai, Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087.
