Amazon is currently hiring for the position of Virtual Customer Support Associate in Maharashtra. This role welcomes fresh graduates with any undergraduate degree. As a Virtual Customer Support Associate at Amazon, individuals will have the opportunity to provide top-notch customer service remotely, assisting customers with their inquiries and ensuring their satisfaction.
Company Name: Amazon
Job Role: Virtual Customer Support Associate
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Maharashtra
Role and Responsibilities:
- As an Amazon Customer Service Associate, you have a very clear purpose of preventing issues, solving queries, and delighting our customers.
- You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance.
- Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Required Skills and Qualifications:
- Have the right to work in India.
- Strong communication skills in English (both written and oral fluency)
- The availability to work varying shifts from Monday to Sunday within the operating hours.
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
