Natwest Group, a renowned financial institution, is currently recruiting for the position of Customer Service & Operations Analyst – Anti-Money Laundering in Chennai. This role is open to fresh graduates from any academic background who are eager to begin their career in the banking industry. As a Customer Service & Operations Analyst – Anti-Money Laundering at Natwest Group, you will play a crucial role in ensuring compliance with regulatory standards and detecting suspicious financial activities. This position offers an excellent opportunity for individuals looking to kick-start their professional journey in a dynamic and challenging environment within the vibrant city of Chennai.
Company Name: Natwest Group
Job Role: Customer Service & Operations Analyst – Anti-Money Laundering
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Accurately investigating your queries, raising them with relevant parties, and escalating where needed.
- Making sure processing is performed accurately and within an agreed turn-around time.
- Monitoring and participating in initiatives that help improve our customer service, processes, and procedures.
- Reviewing processing errors and customer complaints to help identify trends and training needs.
Required Skills and Qualifications:
- An understanding of the financial services industry and our customers.
- Knowledge of our products, processes, and banking systems.
- Good written and spoken communication skills.
