Globiva, a renowned company in the customer service and sales sector, is seeking talented individuals to join its team. With a focus on providing top-notch service, Globiva is looking for candidates with a BE/B. Tech degree and 0-4 years of experience. This presents a fantastic opportunity for both fresh graduates and seasoned professionals to excel in their careers. The job location is set in the bustling city of Gurugram, Delhi, offering a dynamic environment for growth. Interested applicants are encouraged to attend the walk-in interviews scheduled from 24th April 2024 to 2nd May 2024, between 10.00 AM and 5.00 PM.
Company Name: Globiva
Job Role: Customer Service and sales
Education Required: BE/B. Tech
Experience Required: 0 – 4 years
Job Location: Gurugram, Delhi
Walkin Date: 24 April 2024- 2nd May 2024, 10.00 AM – 5.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Interface with Customers via Inbound/Outbound calls/Chats/Emails for the purpose of resolving routine problems with products or services like Internet, Banking, insurance, Travel,
- Greet Customers in a courteous, friendly, and professional manner using agreed-upon procedures.
- Clarify Customer requirements; probe for and confirm understanding of requirements or problems.
- Troubleshoot Customer issues related to internet broadband, modem, router, etc.
Required Skills and Qualifications:
- Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months of Calling Experience.
- BE/B. Tech freshers are eligible.
- Excellent verbal and written communication skills.
- Flexible with a 24/7 Environment.
Walkin Date and Venue:
Walkin Date: 24 April 2024- 2nd May 2024, 10.00 AM – 5.00 PM.
Walkin Venue: Globiva Services, # 418-419, 2nd floor, AIHP Signature, Udyog vihar Phase 1V, Gurgaon.
