DHL Group, also known as Dalsey Hillblom Lynn, is currently seeking qualified individuals for the position of Associate – MDM. The role requires candidates to possess a Bachelor’s degree, with preference given to those with a degree in logistics, industrial engineering, or management, as it provides an advantage. This opportunity caters to candidates with varying levels of experience, ranging from fresh graduates to those with up to three years of experience. Located in Chennai, the job offers an exciting environment for career growth and development within the logistics industry.
Company Name: DHL Group(Dalsey Hillblom Lynn)
Job Role: Associate – MDM
Education Required: Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
Experience Required: 0 – 3 years
Job Location: Chennai
Role and Responsibilities:
- To understand the requirements of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
- Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
- Deliver a high level of service quality through timely and accurate completion of services.
- Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
- Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
- Coordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.
Required Skills and Qualifications:
- Bachelor´s degree. A degree in logistics, industrial engineering, or management will be an advantage / Undergraduate degree (Only GSC MNL & BOG)
- 0 – 3 years of job experience in BPO or logistics domain – Preferred.
- Good knowledge of MS Office.
- Effective English communication skills, written and verbal / For BOG & CTU – Spanish & Mandarin language skills.
- Exposure to working with Enterprise Resource Platforms (ERPs) -Detail-oriented.
- Good logical reasoning skills.
- High level of customer centricity.
