Tech Mahindra is conducting walk-in interviews for the role of Service Desk (Technical Support) in Hyderabad from May 2nd to May 3rd, 2024, between 11:00 AM and 2:00 PM. This opportunity is open to any graduate, including BTech graduates, with 0 to 1 year of experience. Joining Tech Mahindra in this position offers an excellent entry point into the IT industry for fresh graduates or those with limited experience. Located in the bustling city of Hyderabad, this role provides a chance to work in a dynamic environment and gain valuable technical support skills while contributing to the success of Tech Mahindra’s service desk operations.
Company Name: Tech Mahindra
Job Role: Service Desk (Technical Support )
Education Required: Any Graduate, Btech
Experience Required: 0 – 1 years
Job Location: Hyderabad
Walkin Date: 2nd May 2024- 3rd May 2024, 11.00 AM – 2.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Responsible for responding to customer requests, including but not limited to, answering calls via phone and providing after-hours on-call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing, and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers. across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- Communication issues between paint dispensers and the PC.
- Color match machines in the Paint department are having calibration issues.
- PC losing network connectivity.
- Issues within selling tools and software.
- Aware of PC/Laptop troubleshooting Both Hardware & Software.
- Knowledge of networking and support.
- Additional knowledge of Thermal printers or Spectrometers will be advantageous.
Required Skills and Qualifications:
- Any Graduate / Freshers / 6 to 1 year.
- preferred Qualifications Btech.
- Should have Excellent Communication Skills with Good Technical Knowledge.
- Only Immediate joiners are preferred (Notice period not accepted)
- Work from Office/ Rotational Shift/off/ Both side Transportation Provided.
Walkin Date and Venue:
Walkin Date: 2nd May 2024- 3rd May 2024, 11.00 AM – 2.00 PM.
Walkin Venue: WEBSurvey No. 62/1A, Part B, Tech Mahindra Technology Centre, Special Economic Zone, Dundigal Municipality, Bahadurpally, District Medchal -Malkajgiri, Hyderabad – 500043 (Telangana)
