Genpact is seeking fresh graduates for the role of Process Associate – Underwriting at their Hyderabad location. Eligible candidates should hold a degree in any discipline, except technical fields such as BE and LLB. This position offers an excellent entry point for new graduates to start their careers in a global professional services firm known for its strong focus on process management and operations.
Company Name: Genpact
Job Role: Process Associate – Underwriting
Education Required: Any graduate (except technical, BE, and LLB)
Experience Required: Freshers
Job Location: Hyderabad
Role and Responsibilities:
- Transaction processing according to standard work & SOP.
- Prioritize transactions according to documented guidelines to meet SLA.
- Plans and organizes tasks and work responsibilities to achieve objectives.
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Assist with/perform other team tasks as required.
- Accurately maintain and record data for production.
- Understand and apply LM’s Core Competencies.
- Interact with Onshore /Offshore and customers in a respectful and professional manner via email and on calls if required.
Required Skills and Qualifications:
- Any graduate (except technical, BE, and LLB)
- Good analytical and problem-solving skills.
- Ability to communicate verbally and through emails with businesses.
- Proven ability to build effective working relationships with clients & internal stakeholders.
- Positive attitude with a focus on continuous process improvement and an open mind to change
- BPO or Captive work experience.
- Excellent Written and Verbal Communication skills.
- Ability to facilitate and own resolution of discrepancies and disputes.
- Ability to handle multiple priorities within strict time constraints.
- Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
- Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.
