Natwest Group is looking to hire a Customer Service & Operations Analyst for their office in Gurugram. This position is ideal for recent graduates from any discipline who are eager to start their careers. As a fresher, you will be responsible for managing various customer service and operational tasks, providing a great opportunity to gain valuable experience in the financial industry with a well-established organization.
Company Name: Natwest Group
Job Role: Customer Service & Operations Analyst
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Gurugram
Role and Responsibilities:
- Authorising and investigating all transactions to our KPIs.
- Collecting and analyzing the required information from the customers and businesses.
- Reviewing processes that could be automated or enhanced to improve the customer and business experience.
Required Skills and Qualifications:
- Awareness of changes in trends, policies, and regulations.
- An understanding of our industry and its customers.
- Experience in managing stakeholder relationships.
- Apply for this job.
