NatWest Group is looking to hire fresh graduates for the position of Customer Service & Operations Analyst at their Chennai location. Candidates with any graduate degree are eligible to apply. This role offers a valuable opportunity for freshers to start their careers in customer service and operations with a renowned global financial institution.
Company Name: Natwest Group
Job Role: Customer Service & Operations Analyst
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Authorising and investigating all transactions to our KPIs.
- Collecting and analyzing the required information from the customers and businesses.
- Reviewing processes that could be automated or enhanced to improve the customer and business experience.
Required Skills and Qualifications:
- Awareness of changes in trends, policies, and regulations.
- An understanding of our industry and its customers.
- Experience in managing stakeholder relationships.
