Accenture is seeking candidates for the role of Application Tech Support Practitioner at their Bengaluru location. Applicants should have a graduation degree in any field and possess 0-2 years of experience. This role provides an excellent opportunity for individuals to gain experience and grow their careers in technical support within a leading global organization.
Company Name: Accenture
Job Role: Application Tech Support Practitioner
Education Required: Any Graduation
Experience Required: 0-2 years
Job Location: Bengaluru
Role and Responsibilities:
- Provide ongoing support to clients, acting as the interface between the client and the system or application.
- Utilize deep product knowledge to accurately define client issues and design effective resolutions.
- Employ Network Analytics expertise to identify and troubleshoot system issues, ensuring smooth functioning of systems.
- Maintain strong client relationships through exceptional communication skills, keeping clients informed of progress and issue resolution.
Required Skills and Qualifications:
- Expertise in Network Analytics.
- Experience in Service Operations.
- Strong understanding of system and application support.
- Excellent communication skills for maintaining strong client relationships.
- Ability to accurately define client issues and design effective resolutions. Additional Information
- The candidate should have a minimum of 0-2 years of experience in Network Analytics.
- This position is based at our Bengaluru office.