Accenture is currently seeking candidates for the position of Application Tech Support Practitioner at their Gurgaon location. This role is ideal for individuals with a Bachelor’s degree and 0-2 years of experience. As an Application Tech Support Practitioner, new hires will be responsible for providing technical support and ensuring the smooth functioning of various applications.
Company Name: Accenture
Job Role: Application Tech Support Practitioner
Education Required: Bachelor’s Degree
Experience Required: 0-2 years
Job Location: Gurgaon
Role and Responsibilities:
- Provide service desk management and voice support to clients,
- accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Collaborate with cross-functional teams to ensure timely resolution of client issues.
- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage.
Required Skills and Qualifications:
- Service Desk Management.
- Service Desk Voice Support.
- Strong understanding of IT operations and support.
- Experience with incident management and problem management.
- Excellent communication and interpersonal skills.
- The candidate should have 0-2 years of experience in Service Desk Management.
- This position is based at our Gurugram office.
