Kyndryl is seeking candidates for the role of Customer Service Representative in Bangalore. This position is open to recent graduates with any Bachelor’s degree and 0-1 years of experience. As a Customer Service Representative, new hires will be responsible for addressing customer inquiries and providing support to ensure customer satisfaction.
Company Name: Kyndryl
Job Role: Customer Service Representative
Education Required: Any Graduate
Experience Required: 0-1 years
Job Location: Bangalore
Role and Responsibilities:
- You’re good at what you do and possess the required experience to prove it. However, equally as important.
- you have a growth mindset; keen to drive your own personal and professional development.
- You are customer-focused.
- someone who prioritizes customer success in their work. And finally, you’re open and borderless
- naturally inclusive in how you work with others.
Required Skills and Qualifications:
- 0-1 year experience in customer service or technical support role.
- Flexible to work in Voice and Chat Processes.
- Willing to work in Night Shifts / Rotational Shifts.
- Willingness to Work from the Office as per the Hybrid Work Model.
- Windows 10 troubleshooting, excellent communication skills, and also customer service skills.
- Experience working with Windows, Mac, or Linux operating systems.
- Troubleshooting and problem-solving expertise.
- Support help desk experience.
- Customer support experience.
- Experience modifying approaches and adapting to customer needs.
