Natwest Group is looking for fresh graduates to join their team as Production Analysts, AVP, at their Chennai office. This role is open to candidates with any academic background, providing a valuable opportunity to begin a career in production analysis. The position offers a dynamic and supportive work environment where new professionals can hone their analytical skills and gain meaningful experience, contributing to the efficiency and success of the company’s operations.
Company Name: Natwest Group
Job Role: Production Analyst, AVP
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Chennai
Role and Responsibilities:
- Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur.
- Providing L1, L2, L3 support which may involve out of office hours support and on call support along with resolving production issues and identify root cause for permanent fixes.
- Identifying areas for service improvement by analyzing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback.
- Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery.
Required Skills and Qualifications:
- Knowledge of applying Informatica hotfixes and Emergency Bug Fixes on version 10.x.
- Knowledge of certificate (Informatica) SHA2 renewal process.
- Knowledge and experience of using operational principles.
- A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues.
- Good collaboration and stakeholder management skills.
