Concentrix is looking for candidates to join their team as Associates in Forecasting at their Bangalore location. This role is open to graduates from any academic background and requires 0.6 to 2 years of experience. As a Forecasting Associate, new hires will be responsible for analyzing data and trends to predict future outcomes, supporting the company’s strategic planning and decision-making processes.
Company Name: Concentrix
Job Role: Associate, Forecasting
Education Required: Any Graduate
Experience Required: 0.6-2 years
Job Location: Bangalore
Role and Responsibilities:
- The Point of Contact for forecasting and budget planning.
- Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis.
- Refines forecasting scenarios and generates final forecast.
- Refines and capture data to be used as an input to the models.
- Designs and develops forecasting scenarios.
- Generate short term forecasts, incorporating business impacts.
- Revise forecast based upon feedback.
- Maintain process documentation and tweak as per requirement.
Required Skills and Qualifications:
- Highly skilled in Mathematical and Statistical modelling (R-studio, python)
- Experience in developing machine learning models like classification, linear/logistic regression.
- Hands on experience of forecasting for large and complex attributes.
- Analytical and good understanding of contact centre metrics.
- Strong business acumen.
- Should be a good communicator and a collaborator.
- Strong Communicator and decision maker.
- Core forecasting experience 0.6-2 years in a BPO/Contact center environment.
- Any Graduate.
