ANZ (Australia New Zealand) is seeking a Software Engineer to join their team in Bangalore. This role is open to graduates from any field, with 0-3 years of experience. It offers an excellent opportunity for individuals to advance their careers with a leading international banking and financial services group.
Company Name: ANZ(Australia New Zealand)
Job Role: Software Engineer
Education Required: Any Graduate
Experience Required: 0-3 years
Job Location: Bangalore
Role and Responsibilities:
- Analysis of job failure, initial triage of incidents, need to perform available workaround for long-running batches and job failures.
- Follow the escalation process that is in place and KB’s /Runbooks to restore the services.
- Generate daily/weekly/monthly reports and need to send business.
- Liaising with the applications team to get application issues fixed.
- Need to participate in daily Scrum calls- and stand-up calls.
Required Skills and Qualifications:
- 0-3 years of experience in SQL, Unix/Linux.
- Hands-on knowledge of Shell scripting or Python will be an advantage.
- Continuous measurement of SLA Response and Resolution
- Service improvement activities like Incident reduction, AI, and innovation for application stability.
- Batch monitoring and workflow knowledge would be great.
- Knowledge of Incident management and ITIL process.
- Worked in application/production support
- Strong communication and presentation skills
- Ability to effectively communicate to all stakeholders (technical and non-technical) A team player.
- Hands-on knowledge of application/production environment.
- Good to have ITIL V4, AWS certification, and Python or any other scripting skills
- Incident management tool – Service now, BMC Remedy if any.
- Batch Monitoring tool – Control-M, IBM-Tivoli, Autosys.
- Problem-solving / resolving skills.
- Strong communication and writing skills.
- Customer focus and good relationship management skills.
