Deloitte is seeking a candidate for the role of Associate Analyst – Executive Assistant at their USI Leadership Support Centre in Hyderabad. This position requires an individual with 11 months of experience and is open to graduates from any discipline. As an Associate Analyst, you will provide executive assistance and support to the leadership team, ensuring efficient management of administrative tasks and contributing to the smooth operation of the office.
Company Name: Deloitte
Job Role: Associate Analyst – Executive Assistant – USI Leadership Support Centre
Education Required: Any Graduate
Experience Required: 11 months
Job Location: Hyderabad
Role and Responsibilities:
- Support UK-based Executive Assistants (EAs) in submitting expense claims, the reconciliation of American Express statements, booking meeting rooms and creating travel itineraries on behalf of Partners using the required Deloitte systems to do so in line with policy.
- Support with and respond to ad hoc requests and general queries from EAs in a timely manner
- Manage requests and tickets through the ESS Service Portal (Service Now) in line with ESS best practices.
- Adhere to Quality Assurance policies by filing all deliverables, as well as all correspondence with EAs and other requestors in the designated Microsoft Teams folders.
- Understand and adhere to the Deloitte UK Travel & Expenses policy.
- Update service documentation and training manuals (SOPs, Process Maps, and SIPOCs) when required.
- Out-of-Office alternative contact: Supporting the movement of client emails during periods of absence and leave of Senior Directors.
- Building strong relationships with key client EAs.
- Establishing a rapport with key stakeholders, partners, directors, and staff.
- Cover during periods of holiday and sickness.
- Ad hoc projects/tasks for senior directors and associate partners.
Required Skills and Qualifications:
- Any Graduate fresher or an experienced candidate with less than 11 months of experience in Admin assistant roles.
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to plan, prioritize, multi-task, and manage own workload to tight deadlines.
- Proactive and creative approach to problem-solving – the ability to ‘think outside the box’.
- Diligent, conscientious, and with a strong attention to detail.
- Strong written and verbal communication skills; ability to draft own correspondence.
- Team Player.
