NTT DATA is hiring for the position of Helpdesk Associate specializing in Technical Troubleshooting, based in Noida. The role is open to graduates from any discipline and requires at least 6 months of relevant experience. This position provides a valuable opportunity for individuals with technical troubleshooting skills to support and resolve IT issues within a prominent global IT service provider.
Company Name: NTT DATA
Job Role: Helpdesk Associate – Technical Troubleshooting
Education Required: Any Graduate
Experience Required: 6+ months
Job Location: Noida
Required Skills and Qualifications:
- Helpdesk Associate at Grade-4 position in Service Desk.
- Must be a Graduate.
- Good communication skills with 6+ months of international calling experience.
- Good comprehension & writing skills.
- Must possess excellent customer-handling skills.
- Should be comfortable to work in rotational shift with a 24×7 support window.
- Should be ready to work from office on all 5 days.
- Should be ready to work in Secured ODC without a Mobile phone.
