24 7 ai is inviting candidates to a walk-in recruitment event for the position of Chat Support Executive at their Bengaluru office. This role is open to any graduate, with no prior experience required for freshers and up to 3 years of experience for more seasoned applicants. The walk-in interviews will take place from July 26, 2024, to August 4, 2024, between 10:00 AM and 5:30 PM.
Company Name: 24 7 ai
Job Role: Chat Support Executive
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Bengaluru
Walkin Date: 26 July 2024- 4th August 2024, 10.00 AM – 5.30 PM
Hiring Type: Walkin
Role and Responsibilities:
- Rendering services to customers and ensuring satisfaction.
- Should take care of AHT, Quality, CSAT, and CS-related metrics.
- Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to the clients Identify opportunities to offer value-added services.
- Resolve complex problems based on best practice/precedence, escalated when needed Demonstrated analytical skills and mathematical knowledge First-time resolution.
- should be provided for all customer queries Displaying complete onus to customer’s queries/problems.
- Delivering service with requisite courtesy and accuracy Individual Contribution.
Required Skills and Qualifications:
- Excellent Verbal and written communication skills,
- Basic Computer and technical skills.
Walkin Date and Venue:
Walkin Date: 26 July 2024- 4th August 2024, 10.00 AM – 5.30 PM
Walkin Venue: [24]7.ai, Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087.
