Genpact is conducting a walk-in recruitment drive for the role of Customer Onboarding – Voice/Blended at their Jaipur location. The position is open to graduates from any discipline, with a preference for candidates who have 0 to 3 years of experience. The walk-in interviews are scheduled for August 1, 2024, between 11:30 AM and 2:00 PM.
Company Name: Genpact
Job Role: Customer Onboarding – Voice / Blended
Education Required: Any Graduate
Experience Required: 0 – 3 years
Job Location: Jaipur
Walkin Date: 1st August 2024, 11.30 AM 2024- 2.00 PM
Hiring Type: Walkin
Role and Responsibilities:
- Validation of information entered by the indexer.
- Check & Select accurate Pre-authorization.
- Identify duplicate Claims and take appropriate action.
- Reading & taking appropriate action on Alerts related to Members & providers.
- Referring the case to the calling team for further information.
- Looking after Policy & Non-Policy messages.
- Interpreting, analyzing & further investigating the Policy messages on various tools like support points, info sites, etc.
- Referring cases to various departments like HCS, TMT, and Triage after adjudication as and when required.
- Identify Front End Savings by investigating claims to Identify any overcharge, ineligible charges, contract compliance, Provider or Member Fraud.
Required Skills and Qualifications:
- Any Graduate except technical.
- Freshers are eligible.
- Good knowledge of healthcare & medical terminologies.
- Eye for detail & investigative skills.
- Good interpretation & comprehension skills.
- Proven experience.
Walkin Date and Venue:
Walkin Date: 1st August 2024, 11.30 AM 2024- 2.00 PM
Walkin Venue: Venue: Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
