NTT Data is conducting walk-in interviews for the position of International Voice Process at their Chennai office. Open to graduates from any discipline, this opportunity is ideal for individuals with 0 to 1 year of experience. The walk-in interviews are scheduled for 9th August 2024, from 12:00 PM to 3:00 PM.
Company Name: NTT Data
Job Role: International Voice Process
Education Required: Any Graduate
Experience Required: 0 – 1 year
Job Location: Chennai
Walkin Date: 9th August 2024, 12.00 PM – 3.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
- Analyzing medical insurance claims for quality assurance.
- Resolving moderately routine questions following pre-established guidelines.
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills and Qualifications:
- 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
- 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
Walkin Date: 9th August 2024, 12.00 PM – 3.00 PM
Walkin Venue: DLF IT Park , 5th block, 4th floor.
