Ansys is seeking fresh graduates for the position of Technical Support Engineer (HFSS) at their Bangalore office. This role is open to candidates with a BS or MS degree and offers an excellent opportunity to start a career in technical support within a leading global company.
Company Name: Ansys
Job Role: Technical Support Engineer ( HFSS )
Education Required: BS or MS
Experience Required: Freshers
Job Location: Bangalore
Roles and Responsibilities:
- Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners for Ansys Electromagnetics products.
- Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction.
- Develop technical expertise in one or more simulation areas.
- Submit suggestions for product improvement, when needed.
- File defect reports and verify fixes adhering to defect reporting processes.
- May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements.
- On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings.
- Participate in other strategic team and company initiatives, as needed.
Required Skills and Qualifications:
- Required education and degree type: BS or MS in Electrical Engineering or related field.
- Required minimum years of professional experience in an engineering software environment: BS+0
- Demonstrated use of relevant Ansys Electronic software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
- Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
- Strong organizational and time management skills, possesses a sense of urgency.
- Knowledge of the fundamentals of Electronics and Electromagnetics.
