HP (Hewlett-Packard) is hiring for the role of Customer Operations Support at their Gurugram office. This position is open to graduates with 0 to 2 years of experience, making it an excellent opportunity for those at the beginning of their careers.
Company Name: HP(Hewlett-Packard)
Job Role: Customer Operations Support
Education Required: Any Graduate
Experience Required: 0 – 2 years
Job Location: Gurugram
Roles and Responsibilities:
- Manages supply chain processes, such as inventory analysis, order fulfillment, import/ export. operations and shipping, for a country or regional business unit with minimum supervision applying discretion and judgement.
- Compiles key metrics, produces reports, and analyzes data using IT systems for demand and supply matching activities.
- Supports the analysis conducted for backlog management.
- Gathers demand data from country and region for demand planning.
- Reviews current business process for regional and global business unit planning teams.
- Reviews performance metrics on a regular basis, identifying opportunities for improvement.
- Establishes and maintains management dashboards, regional reports, and executive review documents to drive business outcomes and operational excellence.
- Communicates requirements and guidelines to the regional business unit planning teams.
- Conducts ongoing operational training and readiness for new hires.
Required Skills and Qualifications:
- Four-year Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 0-2 years of work experience, preferably in supply chain, operations, or a related field.
- Continuous Improvement Process.
- Data Analysis.
- Enterprise Resource Planning.
- Finance.
- Inventory Control.
- Inventory Management.
- Key Performance Indicators (KPIs).
- Lean Manufacturing.
- Material Requirements Planning.
- Materials Management.
- Process Improvement.
- Production Planning.
- Purchasing.
- SAP Applications.
- Supply Chain.
- Supply Chain Analysis.
- Supply Chain Management.
- Supply Chain Planning.
- Warehousing.
