Teleperformance is currently hiring for the position of Customer Success Associate at their Gurugram location. This role is open to both graduates and undergraduates with 0 to 3 years of experience. Walk-in interviews will be held from 26th August 2024 to 28th August 2024, between 9:30 AM and 4:00 PM.
Company Name: Teleperformance
Job Role: Customer Success Associate
Education Required: Graduate and Undergraduate
Experience Required: 0 – 3 years
Job Location: Gurugram
Walkin Date: 26th August 2024 – 28th August 2024, 9.30 AM – 4.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Provide top-notch customer service to clients via calls.
- Understand customer needs and promote products or service effectively.
- Meet and exceed sales targets and KPIs.
- Handle customer inquiries, resolve issue, and provide product information.
- Maintain accurate records of interactions in our CRM system.
- Up sell and cross-sell products or services to maximize sales opportunities.
Required Skills and Qualifications:
- Graduation and under-graduate both can apply.
- Strong communication and interpersonal skills.
- Excellent problem solving abelites.
- Proficiency is using customer service software and CRM systems.
- Ability to work in a fast – paced and target- driven environment.
- Flexibility to work in rotating shifts and off.
Walkin Date and Venue:
Walkin Date: 26th August 2024 – 28th August 2024, 9.30 AM – 4.00 PM
Walkin Venue: Teleperformance 96-97 Udyog Vihar, Phase 4 Sector- 18, Gurgaon near Airtel building. Nearest metro station MG road.
