Amazon is looking to hire a Digital Content Associate for their Hyderabad office. This role is ideal for fresh graduates with a Bachelor’s degree who are eager to start their careers in the digital content space. As a Digital Content Associate at Amazon, you will be involved in managing and optimizing digital content across various platforms, ensuring a high-quality experience for users.
Company Name: Amazon
Job Role: Digital Content Associate
Education Required: Bachelor’s degree
Experience Required: Freshers
Job Location: Hyderabad
Roles and Responsibilities:
- The primary responsibility of this role is to perform quality checks on English digital content while listening to music and identify errors reported by various systems and customers based on the SOPs
- You should have the passion to listen to music.
- You will be expected to work with headsets majorly as quality checks will be performed on Music Tracks/ Albums.
- You need to continuously adapt to the business priorities, learn the features of multiple tools and systems used by the team. You need to follow SOP, identify and report errors in the content.
- You will need to be aware of basic operations metrics such as productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA and adhere to business expectations. You will be measured on the compliance to these metrics, SLA requirements, QA guidelines, Team goals and ability to ideate and drive process improvements for closure.
- You should be a team player and collaborate effectively to identify ways to improve the SOP.
- In addition, you must be able to pay close attention to minute details, have good communication & writing skills, and a professional demeanor.
Required Skills and Qualifications:
- Bachelor’s degree or equivalent.
- Working knowledge of Basic MS Office products and applications.
- Good English language proficiency: verbal, writing, reading and comprehension.
