Accenture is hiring a Customer Contact Comms Associate for their Mumbai office. This role is suitable for graduates with 1 to 3 years of experience. As a Customer Contact Comms Associate, you will be responsible for managing customer communications and enhancing engagement strategies.
Company Name: Accenture
Job Role: Customer Contact Comms Associate
Education Required: Any Graduate
Experience Required: 1 to 3 years
Job Location: Mumbai
Roles and Responsibilities:
- In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
- Your expected interactions are within your own team and direct supervisor.
- You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work.
- You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
- Please note that this role may require you to work in rotational shifts.
Required Skills and Qualifications:
- Omnichannel – Customer Service.
- Any Graduation.
