IntouchCX is seeking candidates for the Chat Process role at their Hyderabad office. The company is looking for graduates with 0 to 5 years of experience to join their team. Interested applicants can attend the walk-in interview scheduled from 2nd September 2024 to 4th September 2024, between 10:00 AM and 4:30 PM.
Company Name: IntouchCX
Job Role: Chat Process
Education Required: Any Graduate
Experience Required: 0 – 5 years
Job Location: Hyderabad
Walkin Date: 2nd September 2024 – 4th September 2024, 10.00 AM – 4.30 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Handle customer inquiries and complaints via chat in a professional and timely manner.
- Follow established guidelines to resolve complaints and provide solutions.
- Support customers with queries, issues, and feedback, ensuring high satisfaction.
- Build rapport with customers and effectively manage objections.
- Maintain accurate records of customer interactions and transactions.
Required Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Strong typing speed (at least 30 wpm) and effective comprehension skills.
- Ability to handle objections and ask for business.
- Immediate joiners preferred.
- Must be a graduate (no ongoing UG backlogs and not pursuing regular studies).
Walkin Date and Venue:
Walkin Date: 2nd September 2024 – 4th September 2024, 10.00 AM – 4.30 PM
Walkin Venue: 2A, Raheja Mindspace IT Park, 4th & 5th Floor, Maximus Towers, HITEC City, Madhapur, Telangana, pin code 500081.
