Citigroup is hiring for the position of Client Onboarding Analyst (C10) at their Mumbai location. Candidates with a Bachelor’s or University degree and 0 to 2 years of experience are encouraged to apply. This role is ideal for fresh graduates or professionals in the early stages of their careers, offering the chance to work in a fast-paced environment focused on client onboarding processes.
Company Name: Citigroup
Job Role: Client Onboarding Analyst – C10
Education Required: Bachelor’s/ University degree
Experience Required: 0 – 2 years
Job Location: Mumbai
Roles and Responsibilities:
- Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes.
- Onboard new client relationships and additional members by completing client risk profiles and process relationship updates using Citi onboarding applications.
- Process account opening or maintenance requests in a timely manner.
- Liaise with downstream partners until requests are completed and maintain constant communication with banking team partners.
- Ensure all documentation received is current, accurate and complete.
- Partner with KnowYourClient (KYC) Teams, the Account Opening division, and other product partners to ensure expedient, efficient and seamless processing.
- Provide the highest level of customer service and teamwork to Banking teams and other internal partners.
- Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible.
- Engage with technology to design, build, and test new or updated applications.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Required Skills and Qualifications:
- 0-2 years relevant experience.
- Self-motivated, proactive, and eager to improve existing processes.
- Extremely detail oriented.
- Excellent team player.
- Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure.
- Strong verbal and written communication skills.
- Bachelor’s/University degree or equivalent experience.
