Cognizant is organizing a walk-in drive for freshers to fill Voice Process roles at their Hyderabad office. Candidates with any graduate degree are eligible to apply for this opportunity. The walk-in interview is scheduled for 18th September 2024, from 10:00 AM to 12:00 PM.
Company Name: Cognizant
Job Role: Voice Process
Education Required: Any Graduate
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 18th September 2024, 10.00 AM – 12.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Moderate the content and ensure the required accuracy is maintained.
- Complete the given assignments within the defined SLA/TAT.
- Work and understand metrics to manage performance independently.
- Make the correct decisions to ensure accurate information is updated on the front end.
- Focus on achieving 100% user satisfaction and ensuring zero client escalations.
Required Skills and Qualifications:
- Excellent command of communication skills and strong command over the local language/ language of support in the region (English & Hindi).
- Excellent customer service skills.
- Excellent communication and interpersonal skills.
- Proficient in writing, reading, and speaking English & Hindi.
- Proficient in using computers and MS Office.
- Able to type 30 words per minute in the preferred language.
Walkin Date and Venue:
Walkin Date: 18th September 2024, 10.00 AM – 12.00 PM
Walkin Venue: Cognizant Technology Solution, Plot 25, 26/27, ISB Rd, Financial District, Nanakramguda, Telangana 500032.
