Cognizant is organizing a walk-in drive for freshers to join as Customer Support Voice professionals at their Hyderabad location. Eligible candidates include those with degrees in B.Com, BBA, BA, or BBM. The walk-in interview is scheduled for 21st September 2024, from 10:00 AM to 1:00 PM.
Company Name: Cognizant
Job Role: Customer Support Voice
Education Required: B.Com, BBA, BA, BBM
Experience Required: Freshers
Job Location: Hyderabad
Walkin Date: 21st September 2024, 10.00 AM – 1.00 PM
Hiring Type: Walkin
Roles and Responsibilities:
- Verify and review information as per policy and guidelines.
- Follow all compliance and security measures relating to client data.
- Take action on process changes and updates and handle them with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/ annual quality & productivity targets.
- Adhere to process norms and structure.
- Ability to gather information via outbound calls to businesses within specific country locations.
- Ability to work with a high degree of accuracy.
- support users in making bookings/ reservations with various types of businesses.
- work with great attention to detail/ content review.
- Have an extensive exposure to customer service.
- Work in a rapidly changing environment.
- Work with high-profile tech/ evolving AI.
Required Skills and Qualifications:
- Excellent communication skills in English and Hindi (reading and speaking).
- Key success factors in this position are adaptability and flexibility, good communication skills, an ability to make independent judgments, and a problem-solving nature.
- Graduates: B.COM, BBA., BA, BBM.
Walkin Date and Qualifications:
Walkin Date: 21st September 2024, 10.00 AM – 1.00 PM
Walkin Venue: Raheja Mindspace IT Park – Building 12A, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081.
